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Privacy and Confidentiality Policy


Privacy

The National Cybersecurity Authority (NCA) of the Kingdom of Saudi Arabia provides users with access to its website (nca.gov.sa). The Authority undertakes to protect the privacy of your personal data and that it shall not collect any personal information about you unless you voluntarily choose to avail and provide this information to us through the communication channels described on this website, kindly note that this information will be not used for another purpose (illegal purpose) outside the framework of completing and processing your request, where the service is available. We would like to inform you that as you browse this website, our hosting systems automatically register user information related to browsing activity (that does not identify personal information) such as pages, content, or downloaded material, for study and statistical purposes, that will help us evaluate content, views and provide information over system performance issues, in order to improve the overall performance of this site.


Website Protection

The NCA monitors data transfer to and from the website in order to achieve security standards, ensure the protection of submitted information and services, and reveal unauthorized access attempts, malicious changes in content or attempts to damage in any way. The NCA has the right to take all necessary measures to protect the information or against the misuse of this website. The NCA reserves its rights to prosecute related entities/personal by the Laws (Anti-Cybercrime Law) and related regulations in the Kingdom of Saudi Arabia.


Property rights

The copyright, information, and available materials on the website are considered assets owned by the NCA. It is strictly prohibited to copy, publish or use these assets in a manner contrary to the purpose it was published for or for personal purposes and interests without the explicit written consent of the NCA. In all cases, of regular use, the NCA should be cited as a reference for such information.


External websites

The NCA website contains links to external websites managed by other entities. The Authority aims to help users in accessing sites that may provide some services and information they need, without any responsibility for privacy and confidentiality policy adopted by the external websites or its performance and impact. We also recommend that users review the privacy policy adopted by these sites.


The NCA's account on Twitter

The NCA provides all website visitors with access to the authority's official Twitter account (@NCA_KSA). This account is one of NCA's official channels on social media platforms, through which, the NCA aims to assist the public and stakeholders in understanding the NCA scope of work; since the NCA represents the cybersecurity competent entity in KSA. Kindly note that NCA is not responsible for twitter privacy and security policy and it recommends that users shall review this policy.
We would like to inform you that the NCA internal policies limit the interaction with the public by using comment, reply, preference, or retweet, except the NCA official accounts and the related entities. The NCA will not be responsible for all comments, opinions or responses submitted by the other accounts on the social media platforms.


Protection of personal information

The NCA is committed protecting personal information and does not disclose users’ personal information, which they voluntarily provide, without his or her personal consent, except in certain cases where the law requires that such information shall be disclosed. Data necessary to complete the processing of the visitor request maybe shared with the Authority's internal departments to deliver services more effectively. In order to ensure the protection of users’ personal information, The NCA recommends the following:

  • To inform the NCA immediately if you believe that someone has access to your personal information or any confidential information you have submitted or received using the NCA website.

  • Never disclose any confidential information over the phone or via the internet unless you have confirmed the identity of the person or entity receiving / requesting the information and have been presented a prior agreement specifying the communication channels.

  • The NCA recommends the use of a secure browser when using online services, ensuring that unused applications are closed, and ensuring the effectiveness/update of the antivirus software.

  • The NCA follows a comprehensive and strict security policy in order to protect users personal data. Servers related to the NCA website are subject to the highest level of protection, and personal data will be registered, processed and shared using appropriate security technologies.

  • If there are any questions or queries over the privacy and confidentiality policy, please contact site administrator through the communication channels shown in the "Contact us" page.